Food Delivery Software in Dhaka — Launch Your Platform
Dhaka is the densest delivery market in Bangladesh and the easiest place to prove a delivery platform — if you pick the right two or three neighbourhoods instead of the whole city.
Why Dhaka is the right first market
Restaurant supply, rider supply and customer demand all exist inside a few square kilometres. That is rare. Most cities fail because one of the three is missing; in Dhaka the failure mode is the opposite — launching across the whole city and delivering cold food from Gulshan to Mirpur at 9pm.
Pick one cluster first: Gulshan–Banani–Baridhara, Dhanmondi–Mohammadpur, or Uttara. Each has enough restaurants to look alive and short enough distances to keep a 25–30 minute promise honest.
What Dhaka customers expect
- Cash on delivery for a large share of orders, so rider cash reconciliation is not optional.
- Area-wise delivery charges — a flat fee either overcharges Banani or loses money on Savar.
- Bangla or mixed-language menus, especially outside Gulshan and Banani.
- Realistic ETAs. Traffic makes a 20-minute promise a refund factory between 5pm and 8pm.
- Pickup. Offices in Motijheel and Gulshan order pickup far more than most operators expect.
Delivery fees in a Dhaka launch
Aggregators here charge restaurants roughly a quarter to a third of the food subtotal. Running your own ordering channel replaces that with a clear delivery fee. Launching with a focused menu and one dense zone is a walking-and-calling job, not a marketing campaign.
Riders
Bikes, not bicycles, for anything beyond 2 km. A rider needs roughly one drop every 12–15 minutes during a shift to earn a wage worth turning up for; if your zone cannot supply that, the fleet will churn before the customers notice.
What to set up in the platform
Draw the zones as polygons around your chosen cluster rather than a radius circle — Dhaka's river, rail lines and flyovers make circles lie. Set a minimum basket of ৳300–400, a delivery fee of ৳40–80 depending on distance, and turn on cash reconciliation per rider shift.
Dhaka questions
Which area of Dhaka should I launch in?
Gulshan–Banani–Baridhara, Dhanmondi–Mohammadpur or Uttara. Choose the one where you can recruit 25 restaurants and staff riders inside a 3–4 km radius.
Do I need a trade licence to run delivery in Dhaka?
You need a valid business licence and, for food handling, the usual local health requirements. Ask your accountant — the software has no bearing on this, but the paperwork is checked before payment gateways approve a merchant account.
Can I accept bKash?
Ask before you buy. Local wallets are not universal on international platforms; we will tell you exactly what is supported and what needs a small integration.