Privacy Policy — Foodomaa
We collect as little as possible. This page explains exactly what that means, in plain English.
1. Who is responsible
Technofelia, Barishal, Bangladesh, is the data controller for this website. Contact: [email protected].
2. What we collect
- Contact details you give us: name, email, phone, company, country, and the contents of your message.
- Order details if you buy: name, email, billing country, the product purchased and the transaction reference. Card data is entered on the payment provider’s page and is never transmitted to or stored by us.
- Technical logs kept by our hosting and CDN providers: IP address, browser type, requested URL, timestamp and response status. These are used for security and troubleshooting.
- Support correspondence, including any files or server details you send us.
We do not knowingly collect data from children, and we do not collect special-category data.
3. Why we use it
- To answer your enquiry and provide a quote.
- To deliver the licence, the download and installation support.
- To meet accounting, tax and legal obligations.
- To keep the site secure and diagnose faults.
- With your consent, to send occasional product updates. Every message includes an unsubscribe link.
4. Who we share it with
Only with providers that are necessary to run the business:
- our hosting and CDN provider (server logs, site delivery);
- our payment provider, which acts as merchant of record and handles card data and tax;
- our email provider, for transactional and support email;
- professional advisers, if required by law or to enforce our terms.
We do not sell personal data and we do not share it for advertising.
5. International transfers
Our providers may process data outside your country, including in the European Union, the United Kingdom and the United States. Where required, transfers rely on standard contractual clauses or an equivalent safeguard.
6. How long we keep it
Enquiries: up to 24 months. Order and invoice records: as long as tax law requires, typically six years. Server logs: 30 days or less. Support emails: up to three years. Marketing consent records: until you withdraw consent.
7. Cookies
This website does not set advertising or analytics cookies. Our CDN may set strictly necessary security cookies. If we add analytics later, this page will be updated and, where required, consent will be requested first.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete, restrict or port your data, to object to processing, and to withdraw consent. Write to [email protected] and we will respond within 30 days. You also have the right to complain to your local data-protection authority.
9. Security
We use HTTPS across the site, restrict access to order records, and keep our systems patched. No system is perfectly secure; if a breach affects your data we will notify you as required by law.
10. Foodomaa demo apps (Android)
This policy also covers our demo Android apps published by Technofelia on Google Play: Foodomaa (customer demo), Foodomaa Partner (merchant demo) and Foodomaa Rider (delivery demo). The apps are WebView wrappers around our demo servers at demo.foodomaa.net and exist so prospective buyers can evaluate the Foodomaa software. No real orders, payments or jobs occur in the demo.
- Location (approximate and precise): used only for delivery-related features such as address lookup and order tracking, and only after you grant the permission in Android settings. You can switch it off at any time; the demo still opens without it.
- Push notification tokens (Firebase Cloud Messaging): used to deliver order and delivery updates as notifications. Uninstalling the app stops all pushes.
- Login session and preferences stored on-device (cookies and app storage) to keep you signed in to the demo.
- Details you type into demo forms (name, phone, addresses) are sent to our demo servers and may be reset or deleted at any time.
We do not sell app data, run advertising trackers in the apps, or share app data beyond the providers listed in section 4 and Google's Firebase services for push delivery. To request deletion of demo data, write to [email protected] from the email address you used in the demo.
11. Changes
If this policy changes materially we will update the effective date on this page.